1. Q: Are you a manufacturer? Do you have factory audit?
A: Yes, we have our own factory in Shenzhen. And we have Alibaba.com Assessment Supplier Report(No.: 7302706_P+T) issued by TüV Rheinland.
2. Q: What's your best price? And what is payment method you can accept?
A: We will quote you best price according to your quantity, so when you make an inquiry, please let us know the quantity you want. We can accept payment via T/T, PayPal, Western Union.
3. Q: What's your MOQ? Can I mix styles and colors?
A: Usually our MOQ is 1000pcs per color and we don't accept mix styles, but as your first order, and in view of your sincerity to cooperate, we will try to accept 500pcs per color, but the unit price will be higher than the unit price of 1000pcs.
4. Q: Can we customize color and size and tape with our own logo?
A: Yes, customized color and size are ok, and we can make your logo and design on the product, but usually the mold cost needed for small orders.
5. Q: What is your warranty?
A: We are very confident in our products. Every piece of zipper is checked before packing, and we pack them very well, so usually you will receive your order in good condition. But to avoid any subsequent trouble regarding quality issue, we suggest that you check the zipper sliders or pullers once you receive them, and let us know the details if there is any damaged one, so that we can deal with it accordingly.